Locations Contact Us Sign In

PUGET SOUND BANK

Welcome to our community of  banks.

 
Questions? Please contact your Relationship Manager or call 425.455.2400
Group of colleagues sitting around a long table conversing and laughing.
 

Welcome Puget Sound Bank customers.

More than a community bank. Sometimes it's a perfect fit: in philosophy, commitment, and goals. It's our common ground—our like-minded thinking—that drew our two organizations together. Today, we're proud to announce the merger of Puget Sound Bank and Heritage Bank. While the change of control will formally take place on January 16, 2018, you can continue to conduct business as usual until the full conversion on May 5, 2018.
As we combine our best practices and resources from all of our locations, we want to make sure you don't miss out on any important changes. Please ensure your account contact information is current so we can keep you updated every step of the way.
 

Important dates

Thursday, May 3, 2018:
  • Bill Pay (personal and business) at Puget Sound Bank will be unavailable after 10:00 am
  • Mobile banking (personal and business) at Puget Sound Bank will be unavailable after 10:00 am
Friday, May 4, 2018:
  • Online banking (personal and business) at Puget Sound Bank will be in view-only mode after 2:00 pm
  • ACH files will not be processed from Puget Sound Bank after 2:00 pm
  • Wire transfers will not be processed from Puget Sound Bank after 2:00 pm
  • QuickBooks & Quicken access will be unavailable after 2:00 pm
  • You will no longer be able to make deposits at non-Heritage Bank locations
  • Final statement date for your Puget Sound Bank accounts—you will receive a printed statement regardless of delivery preference
  • Beginning Friday and through the weekend, there will be ATM limitations—balance inquiries and transfers between primary accounts will not be available
Saturday, May 5, 2018:
  • Puget Sound Bank accounts convert to Heritage Bank
Sunday, May 6, 2018:
  • Last day to use your Puget Sound Bank MasterCard® Debit Card. You will receive your new Heritage Bank Visa® Debit Card the week of April 23, 2018. You can activate your new card as soon as you receive it, but you cannot use your new card until Monday, May 7, 2018.
Monday, May 7, 2018:
  • Online & mobile banking and Bill Pay are available at Heritage Bank after 8:00 am
  • Begin using your Heritage Bank Visa® Debit Card
  • You will have access to Heritage Bank's telephone banking system after 8:00 am
Conversion Checklist
 

Helpful documents, guides and frequently asked questions.

Please use the resources below to learn more about the upcoming conversion.
Customer Guide
Account Conversion Information
General & Account Conversion FAQs