Locations Contact Us Sign In


We're Here for You

See branch updates for details about your local branch.
Questions? Please call 800.455.6126.
2 people looking at a tablet in a greenhouse

Our Commitment to You

Our customers and employees are our highest priority. We are committed to providing services, resources and support to our customers while maintaining the safety and health of our employees.
This page provides information about all Heritage is doing to ensure continuity for your financial needs during this difficult time. If you have questions about your specific situation, you can always reach out to our Customer Service Center or your relationship manager directly. We’ll be here for you.
I am concerned about making loan payments
I need resources for my business
Local and federal resources available to me
Person counting one dollar bills

Your Deposits are Safe

Heritage Bank has been in business for more than 93 years. We’ve seen our way through every economic storm, from the great depression to the great recession. Through every downturn, we’ve stayed focused on the fundamentals of banking - maintaining high liquidity, solid capital, and most importantly, an unwavering focus on the communities we serve.
Though we have adjusted branch services in compliance with the Centers for Disease Control guidance on social distancing, your deposits remain safe, as does access to your funds. We continue to offer drive-up, ATM, mobile or online banking and night drop services.
FDIC Insurance: Since 1933, no depositor has ever lost a penny of FDIC-insured funds. Today, the FDIC insures up to $250,000 per depositor per FDIC-insured bank. An FDIC-insured account is the safest place for consumers to keep their money. Learn more about deposit insurance here.
FDIC FAQs for those impacted by COVID-19
FDIC's Electronic Deposit Insurance Estimator (EDIE)

Here to Help Your Business

Our relationship managers are here to work with businesses in communities and industries affected by COVID-19.
The Coronavirus Aid, Relief, and Economic Security (CARES) Act & Paycheck Protection Program (PPP) resources:
Additional resources:
Small Business Administration (SBA) disaster loan assistance
Programs for workers and businesses (WA ESD)
Business tax relief (WA DOR)
Add merchant services or freeze Elavon account
Contact your relationship manager
Woman talking on a cell phone and holding a tablet

Avoid COVID-19 Scams & Fraud

Scams and fraud related to COVID-19 are increasing rapidly. Please be extra vigilant when giving out sensitive information.
Avoid COVID-19 scams (PDF)
Avoid small business lending scams related to COVID-19 (PDF)
Heritage Bank privacy, security & fraud prevention resources
Coronavirus scams (U.S. Federal Trade Commission)
Aerial photo of person texting with bowls of spices on a table
Man with glasses talking on the phone

Contact Us

If you have questions about your financial situation, please don't hesitate to contact us.
Contact your relationship manager
Contact us


Additionally, you are welcome to call our Customer Service Center at 800.455.6126 to make an appointment for important items such as:
  • Access safe deposit box
  • Special assistance with a financial matter
  • Schedule a loan appointment

Additional Information