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CUSTOMER STORIES

A community is only as strong as the individuals who shape it.

A person whisking batter in a silver bowl over a table that has eggs, pastries, and a frosting bag and tips all sitting on it
 

See how our customers are making things happen, with a little help from us.

Meet our customer

Mike Runion, 7 Seas

Mike Runion and business partner Travis Guterson turned a 1,500 sq. ft. operation in to an 80,000 sq. ft. brew house. Voted "Best Brewery in the South Sound" for nine years running, Mike counts on his banking team during each stage of the process.

Banker: Jace Dwinell
Solutions:
  • SBA Business Term Loan
  • Small Business Checking
  • Treasury Management Services
Business outlook: Hoppy
 
Meet our customer

Olowo-n'djo Tchala, Alaffia

Style savvy Olowo-n'djo Tchala built one of the most successful fair trade body care organizations in the industry that helps women build a better life. With his banking team by his side, there isn't anything Olowo-n'djo can't conquer.

Banker: Daryl Fortner
Solutions:
  • Business Term Loan
  • SBA Line of Credit
  • Business Analysis Checking
Business outlook: Empowered
 
Meet our customer

Dan Ollis, Whidbey Coffee

Dan Ollis grew his business from a single espresso cart into a regional brand by understanding what makes his customers tick. So when it came time to take Whidbey Coffee to the next level, he sought a banking partner who knows what makes him tick.

Banker: Doug Christianson
Solution: Commercial Loans-Construction
Business outlook: Caffeinated
 
Meet our customer

Bernie Garcia, Moctezuma's

Restaurateur and world traveler Bernie Garcia believes the recipe to Moctezuma's success (aside from great food) is a commitment to authenticity and great customer service-qualities he also appreciates in his banking team.

Banker: Jace Dwinell
Solutions:
  • SBA Loan-Tenant Improvement/Expansion
  • Business Analysis Checking
Business outlook: Calienté
 
Meet our customer

Dr. Brenda Kodama, Cascade Eye and Skin Centers

A successful dermatology practitioner for more than 30 years, Dr. Brenda Kodama is also a master gardener, pug lover and so much more. She brings her unique heritage to every situation, something her banking team not only appreciates-but truly understands.

Banker: Carol Smith
Solutions:
  • Business Analysis Checking and Business Sweep Account
  • Merchant Services
Business outlook: Glowing
 
Meet our customer

Phoebe Martinson, Phoebe’s Pastry Cafe

Phoebe Martinson is living a lifelong dream—creating thoughtfully made sandwiches and soups, creative desserts, and an experience like no other. Emphasizing great customer service and a homemade approach, Phoebe sought a banking partner who shares the same qualities.

Banker: Jami Hanson
Solutions:
  • Business Line of Credit
  • Small Business Checking
Business Outlook: Savory
 
Meet our customer

Mike Morse, Morse Steel

Fourth generation owner, runner and sports dad—Mike Morse is always on the move. Transforming a hardware store in to a nine-acre, state-wide steel operation, Mike appreciates a banking partner that can keep up.

 

Banker: John Stewart
Solutions:
  • Business Line of Credit
  • Business Analysis Checking
Business Outlook: Solid
 
The Imperial Family inside a large greenhouse.
Meet our customer

Manuel Imperial, Imperial's Garden

Running a 1,000 acre farm is no easy task for Manuel Imperial and his siblings. Harvesting all year round, the Imperial family needs a partner who takes care of their banking needs so they can focus on picking their produce at the peak of freshness.

 

Banker: Dawn Williams
Solutions:
  • Business Analysis Checking
  • Small Business Checking
  • Treasury Management
  • Agricultural Loan
  • Business Term Loan
Business Outlook: Fruitful
 
Business customer, Matt Smith of Trident Marine, standing in the ocean with a guitar hanging around his shoulder and his arm around his son
Meet our customer

Matt Smith, Trident Marine

It takes skill, bivalve savvy and ample patience to be a geoduck farmer. Matt Smith's superhuman patience also shines as a mentor and enthusiastic dad. Matt's defined by his differences-qualities his Heritage team puts to work for him every day.

Banker: Donna Moir
Solutions:
  • Line of Credit
  • Small Business Checking
Business Outlook: Bountiful
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