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CUSTOMER STORIES

Hear From Our Customers

A person whisking batter in a silver bowl over a table that has eggs, pastries, and a frosting bag and tips all sitting on it
 

See How Our Customers Are Making Things Happen

Blanchet House
Meet our customer

Scott Kerman, Blanchet House

Blanchet (pronounced Blan-shay) House offers food, clothing and supportive housing programs to anyone who comes to their doors. They serve all people with dignity, compassion and without judgment—values Scott also sought from his banking partner.

Banking Business Feature Article: Blanchet House

Banker: Kathleen Swift

Solutions:
  • Nonprofit Interest Plus Checking
  • Business Advantage Money Market
  • Business Line of Credit
Business outlook: Thriving
 
El Centro de la Raza
Meet our customer

Estela Ortega, El Centro de la Raza

El Centro de la Raza’s core work is to build a community by unifying all racial and economic sectors. Desperate to access PPP funding early in the pandemic after an unsuccessful attempt at another bank, Heritage was able to get El Centro approved the next morning. The quick, efficient and attentive care were all things Estela considered when picking her long-term banking partner.

Banking Business Feature Article: El Centro de la Raza

Banker: Alex Pace

Solutions:
  • Nonprofit Interest Plus Checking
  • Small Business Checking
  • Business Savings
  • Multi-Family Construction Loan
Business outlook: Hopeful
 
Skydive Kapowsin
Meet our customer

Geoffrey “Jeff” Farrington, Skydive Kapowsin

Located in Shelton, Washington, Skydive Kapowsin is the only certified skydiving center in the state. Co-owned by his wife and two adult children, Jeff and his family are all pilots and parachutists and collectively have well over 55,000 jumps. They need a team who’s focused on their banking needs so they can focus on giving their customers the thrill of a lifetime.

Banking Business Feature Article: Skydive Kapowsin

Banker: Donna Moir

Solutions:
  • Business Interest Checking
  • Business Term Loan
Business outlook: Soaring
 
Old Cannery Furniture Warehouse
Meet our customer

Dave Radcliffe, The Old Cannery Furniture Warehouse

The Old Cannery is more than a full-service furniture store. They also have a kitchen that makes homemade fudge, animatronic people and animals, a train that travels seven miles on a suspended indoor track, and they regularly host holiday events and fundraisers throughout the year. It’s all about the experience—something Dave appreciates about his relationship with Heritage.

Banking Business Feature Article: The Old Cannery Furniture Warehouse

Banker: Ann Fish

Solutions:
  • Business Analysis Checking
  • Business Advantage Money Market
Business Outlook: Sturdy
 
United Metals Recycling
Meet our customer

Brett Ekart, United Metals Recycling

United Metals Recycling, and its extended family of nine companies, is largely focused on directing materials away from landfills and back into productive uses. And just like their Heritage banking team, they’re dedicated to providing a comprehensive suite of solutions tailored to meet the diverse needs of their clients.

Banking Business Feature Article: United Metals Recycling

Banker: Mike Trueba

Solutions:
  • Business Analysis Checking
  • Business Line of Credit
Business Outlook: Polished
 
Watson's Greenhouse
Meet our customer

Maidee Watson, Watson’s Greenhouse & Nursery

Originally a u-pick vegetable patch started by Dan and Fran Watson, Watson’s Greenhouse and Nursey has grown to a multi-store retailer, offering indoor and outdoor plants, an extended gift line, garden art and gardening products. Now run by daughter Maidee, she needs a banking team and solutions that are rooted in success.

Banking Business Feature Article: Watson's Greenhouse & Nursery

Banker: Brett Willis

Solutions:
  • Business Analysis Checking
  • Business Money Market
  • Business Line of Credit
  • Business Term Loan
Business Outlook: Blooming
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