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Who to turn to if you're underwater with your mortgage payments.


Make sure foreclosure is your last resort.

If you are having difficulty making your mortgage payments, one of the most important things you can do is be proactive. Here are some steps you can take to avoid foreclosure.

Step 1: Review the terms and conditions of your mortgage
Get refreshed on the terms of your contract, and learn more about the foreclosure process.

Step 2: Make an appointment with us
Our loan representatives are ready and willing to sit with you to discuss all available options.

Step 3: Gather your financial documents
You will need the following documents when you meet with your loan representative to discuss options for avoiding foreclosure:

  • Social Security number
  • Current pay stubs and tax returns for the past two years
  • Bank statements for the past two months
  • Investment account statements for the past two months
  • Life insurance policy
  • Retirement account statements for the past two months
  • Make and model of vehicles you own and their resale value
  • Credit card account information
  • Auto loan account information
  • Personal loan account information

Step 4: Contact a certified housing counseling agency
Contact the Washington State Homeownership Information Hotline at (877)894-4663 or visit http://www.dfi.wa.gov/homeownership to find a HUD-approved counselor in your area.


More resources

Here are some additional resources available in Washington for those who cannot make their mortgage payments and are facing foreclosure.

The Department of the Treasury and the Department of Housing and Urban Development

Washington State Department of Financial Institutions

HUD Housing Counseling Washington State

Want to discuss your options with an expert?